Can I send an order back or change the products?

Yes, you can return or exchange the order within 14 days. The products needs to be undamaged and unused and sent back in the original box. It’s always smart to contact the customer service first. You have to inform us about your return and exchange procedure within 14 days, and after that you have to send the package within 14 days. You can do this using our return procedure.

Questions? This is how you can reach us:

Our customer service is reachable 5 days a week from 09:00 until 18:00 hours.

Or call 030 877 42 71

Our customer service is open from Monday until Friday until 18:00.
Go back to the customer service page.